RETURNS
Return your unworn shoes within 14 days of receipt for full refund
1. COMPLETE YOUR RETURNS FORM & PUT IN THE SHOEBOX
EXCHANGE Don't fit? No problem! Simply write your requested size on your Returns Form and we will send out your exchanged pair once we receive your return.
REFUND Your refund will be processed within 14 days of receipt via your original payment method.
2. MAIL IT BACK TO US
Return your shoes from a tracked service.
1. Wrap the shoebox in the bag they came in or in another outer packaging to protect the shoebox.
2. Email us at teresacostacollection@gmail.com with the subject line Return Request & Order Number
3. Drop off at UPS and mail out.
4. We will email you to confirm receipt of your return.
